⸻
General Questions
Q: What areas does Nick’s Quick Delivery serve?
A: We provide delivery services in Guelph, Kitchener, Cambridge, the Golden Horseshoe, and the GTA. Check out our Schedule page for a full list of delivery locations. If your area isn’t listed, feel free to reach out—we’ll do our best to accommodate you!
Q: What are your hours of operation?
A: Our standard operating hours are Monday to Friday, 8 a.m. – 5 p.m. We also offer an emergency courier service for corporate clients from 5 p.m. – 11 p.m., Monday to Friday.
Q: Do you offer same-day or rush deliveries?
A: Yes! We offer Direct, Quick Rush, Same Day, Next Day, and 2×4 Day shipments to fit your schedule. Contact us to arrange the best option for your needs.
⸻
Pricing & Payment
Q: How much do deliveries cost?
A: Pricing varies based on delivery type, distance, and urgency. Contact us for a quote, and don’t forget to ask about our discounts on multiple and routine deliveries!
Q: Do you offer discounts for businesses or frequent deliveries?
A: Yes! We offer discounts for businesses that schedule multiple or routine deliveries. Additional savings are also available for accounts paid within 7 to 14 days.
Q: What payment methods do you accept?
A: We accept C.O.D., NET 7, NET 14, NET 30, EOM 10, Visa, and MasterCard. Corporate accounts may also qualify for discounted rates and flexible payment terms.
⸻
Scheduling & Logistics
Q: Can I pre-schedule deliveries?
A: Absolutely! Pre-scheduling deliveries helps save on shipping costs and ensures your shipments arrive on time. Contact us to set up a customized delivery schedule.
Q: How can I track my delivery?
A: We provide real-time dispatch updates via phone, text, or email. Proof of delivery is available upon request.
Q: What if I need a delivery outside of regular hours?
A: We offer an on-call emergency courier service for corporate clients from 5 p.m. to 11 p.m., Monday to Friday. Contact us to arrange after-hours delivery.
⸻
Additional Services
Q: Do you offer flat-rate pricing for businesses?
A: Yes! We can develop a flat-rate payment system for businesses or individuals looking for a predictable and budget-friendly delivery plan.
Q: What type of vehicles do you use for deliveries?
A: Our fleet includes logo-branded panel vans and 16-24 ft straight trucks with tailgates, ensuring we can handle deliveries of all sizes.
Q: How do I get started with Nick’s Quick Delivery?
A: Simply contact us to discuss your delivery needs, get a quote, and set up a plan that works for you!
⸻